We stayed over Veterans Weekend to celebrate a special occasion. The hotel was nicely decorated for autumn. Staff were very accommodating, polite and our bartender went out of his way to make us "New Yorkers" welcome as well as the others guests that night. Our room was neat, clean and just what we wanted.
Thank you for making our stay a memorable one. We will come again!
Wonderful experience from beginning to end. A warm welcome, a comfortable handicapped room with the most fantastic bed and pillows .,. I had my best sleep ever. Wonderful staff from the front desk (Shea) to housekeeping to the dining room. Lovely breakfast and a delicious dinner at the Oyster Restaurant. Michael, in the lounge was professional and helpful. Than you Mr. Genetti for my wonderful weekend. I will return.
lt is an old hotel with an awesome long history of service. Our room came with a mini fridge and microwave (many hotels we've been to never had them). All of the staff we met were friendly and helpful. Especially Chris who took care of us when we arrived close to midnight! Their complimentary breakfast tasted amazing compared to other complimentary breakfasts I had. There was also a lot of variety to choose from! This was a great way to start our day. The dining room was nicely decorated and romantic. When we were leaving our room, the owner, Gus, saw us and came to introduce himself and start a conversation. It was nice to have met an owner who really cares about his customers
Comfortable beds and free hot breakfast in the morning. Nice hot shower. Washer and dryer on the same floor to wash clothes. We stayed there for 5 nights. Staff Ms. Shae and Chef Vince really stood out for us when it came to customer service. As a flight attendant who basically lives in hotels, I have to be honest and say the decor could use some revamping with light colors. Manager Scott mentioned the hotel is in the process of gettng renovated. Other than that, we enjoyed our stay. Great location downtown.
Middle of town. Good breakfast, comfortable room. Good restraunt/bar attached. Saw 2 mice in dining area, 1 on food service buffet table, and 1 running across dining area floor.12-18-2017
Best Western Plus Genetti Hotel Conference Center is a US Lodging based in Wilkes Barre, Pennsylvania. Best Western Plus Genetti Hotel Conference Center is located at 77 E Market St, Wilkes-Barre, PA 18701, USA.
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