The salesman was not only helpful in getting the right mattress for our daughter, but also was friendly and engaging.
Our salesperson..John was very helpful and courteous. We did find a super comfortable mattress and we are are grateful. I definitely would recommend this store and John. He knew about all the mattresses. Looking foward to crawling in each night.
Agent in store helpful. Delivery of the mattress was outside of the emailed time but individuals who brought the mattress were polite.
Salesman was nice, found a bed I thought I loved. I need something VERY firm for my back and had my sister with me helping me. The mattress I picked seem to be exactly what I was looking for. After continuous delays in delivery when it arrived it didn't seem like what I had ordered. I expressed my concern that it seemed too plush and I was advised to wait 3 hours. I waited 4 and called to the store and expressed my concerns as well. I was advised to wait more time for it to finish rising. I will be going back to the store to test out the mattress again to compare as requested, but there's no way this is the same. I talked with my sister to double check in case, and from her account it was like a rock (as she hates firm so she remembers the ones I was considering) this mattress is so plush and uncomfortable, there's nothing firm about it. Hopefully the issue can be resolved. Posting now as I received an email to review my experience. If the photo slot allowed video, I would post that as well to show how plush the mattress is.
Great customer service!! He showed us several different options and explained the differences between the bed we were considering and after our purchase he made sure we had the bed within 2 days!!
Mattress Warehouse Of Wilkes Barre is a US Lodging based in Wilkes Barre, Pennsylvania. Mattress Warehouse Of Wilkes Barre is located at 757 Kidder St, Wilkes-Barre, PA 18702, USA.
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